1. Introduction
These Terms and Conditions govern your use of Inntara Luxury Hotels' services, including our website, hotel accommodations, and related services. By accessing our website or using our services, you agree to be bound by these terms.
2. Reservations
2.1 Booking Process
Reservations are subject to availability and require a valid credit card for guarantee. Rates are per room per night and are subject to change without notice.
2.2 Guest Information
You must provide accurate and complete information when making a reservation. The primary guest must be at least 18 years old and present valid identification upon check-in.
2.3 Rate Conditions
Published rates include applicable taxes unless otherwise stated. Additional charges may apply for extra guests, amenities, or services.
3. Check-in and Check-out
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Early check-in and late check-out are subject to availability and additional charges
- Valid identification and credit card are required at check-in
4. Payment and Charges
4.1 Payment Methods
We accept major credit cards, including Visa, MasterCard, American Express, and JCB. Cash payments are accepted but require a credit card for incidental charges.
4.2 Deposits and Guarantees
A credit card pre-authorization or cash deposit is required upon check-in for incidental charges.
5. Hotel Policies
5.1 General Conduct
Guests must conduct themselves in a respectful manner and comply with all hotel policies and directions from hotel staff.
5.2 Smoking Policy
All rooms and indoor areas are non-smoking. A cleaning fee of $500 will be charged for smoking in non-designated areas.
5.3 Pet Policy
Select rooms are pet-friendly with advance notice and additional fees. Service animals are welcome throughout the property.
6. Liability
Inntara Luxury Hotels is not liable for any loss, damage, or injury to guests or their belongings during their stay, except as required by law. Guests are responsible for securing their valuables in the provided in-room safe.
7. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy. We collect and process personal data in accordance with applicable data protection laws.
8. Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website.
9. Contact Information
For questions about these Terms and Conditions, please contact us at:
Legal Department
Inntara Luxury Hotels
1234 Luxury Avenue
New York, NY 10001
Email: [email protected]